Privacy Policy

Privacy Policy — Techtonym Pty Ltd

Effective Date: 1^st May 2020

Company: Techtonym Pty Ltd

Website: https://www.techtonym.com and subdomains and products and services

Contact: privacy@techtonym.com

Techtonym Pty Ltd (“Techtonym”, “we”, “us”, or “our”) values your privacy and is committed to safeguarding personal information collected through our website, subdomains, applications, products and related services (collectively, the “Services”).

This Privacy Policy (“Policy”) describes how we collect, use, store, and share your personal information, and explains the rights and choices you have in relation to that information.

By accessing or using our Services in any manner, you acknowledge that you have read, understood, and agreed to the practices described in this Policy. If you do not agree with this Policy, please discontinue use of our Services.

“Third-Party Advertising Networks” means external advertising platforms that Techtonym integrates with for the purpose of managing or delivering advertisements, including but not limited to Google, Meta (Facebook and Instagram), LinkedIn, TikTok, and X (formerly Twitter).

Types of Data Collected

Techtonym collects several categories of personal and technical data to operate and improve our Services. These may include, but are not limited to:

1. Personal identifiers: first name, last name, email address, phone number, job title, company name.
2. Account data: username, password, and login credentials. (seek to connect third party advertising network, not saved)
3. Usage data: IP address, browser type, operating system, referring URLs, device information, interaction logs, and session analytics.
4. Cookies and tracking data: data collected through cookies or similar technologies (see “Cookies and Tracking Technologies” below).

Personal data may be provided directly by you (e.g., when you fill out a form or register for an account) or collected automatically when you use the Services.

Where data is identified as “optional,” you may choose not to provide it; however, this may affect the availability or functionality of certain features.

Any use of cookies or tracking tools—whether by Techtonym or authorized third parties—is for legitimate purposes, including to provide and enhance Services, perform analytics, or deliver targeted advertising, as described in this Policy.

Users are responsible for ensuring that any personal data they provide about third parties has been obtained lawfully and with appropriate consent.

Scope of this Policy

This Policy governs how Techtonym collects, processes, and protects personally identifiable information (“Personal Data”) obtained from individuals who access or use our Services.

We collect and process personal data to:

1. Deliver, personalize, and enhance our IT and software solutions;
2. Maintain and improve website functionality and user experience;
3. Resolve technical issues through usage analysis and system monitoring; and
4. Support analytics, reporting, and compliance obligations.

To achieve these purposes, we may use third-party service providers who assist with analytics or technical operations, subject to strict confidentiality and data protection obligations.

Changes to This Privacy Policy

Techtonym may update this Privacy Policy from time to time to reflect legal, operational, or service changes. When updates occur, we will post the revised Policy on our website with an updated “Effective Date.”

Where required by law, we will provide additional notice (e.g., via email or website banner) and, where applicable, obtain your consent before material changes take effect.

Your continued use of the Services after the effective date of any update constitutes your acceptance of the revised Policy.

Personal Information We Collect

We collect personal information from various sources as outlined below. In certain circumstances, you must provide personal information to access or fully utilize our Services. If you choose not to provide required information, we may be unable to provide specific functionalities or fulfill our contractual obligations.

Information You Provide Directly

• Registration and Account Setup: When you register for an account or engage with Techtonym’s Services, we may collect your name, company details, email address, phone number, username, password, time zone, and other identifiers necessary to provide the Services.
• Customer Support and Communications: When you contact our support team, submit inquiries, or communicate with us, we may collect the content of your communications, including any attachments or feedback you provide.
• Transactions and Purchases: When you make payments for Techtonym Services, we may collect billing information such as name, company details, payment card information, and billing address. Payment processing is conducted via secure third-party payment processors; Techtonym does not store full credit card details.

Third-Party Advertising Platforms

• If you choose to connect your account with Techtonym using a Third-Party Advertising Platform (e.g., Meta, Google, LinkedIn, or TikTok), we may access limited data from that platform—such as advertising account IDs, campaign names, and performance metrics—to provide or optimize our services.
• This integration occurs only with your explicit authorization. Data obtained through these connections is used solely for the purpose of delivering agreed services and is not sold or disclosed to unrelated third parties.

Other Sources

We may also collect or receive your contact information and professional details in the context of:

• Client, vendor, or partner relationships;
• Marketing or networking events;
• Referrals or publicly available business listings (e.g., LinkedIn).

Cookies and Tracking Technologies

Techtonym uses cookies, pixels, and similar technologies to operate the website, enhance functionality, and analyze user behavior. Cookies may also support targeted marketing campaigns through authorized third-party networks.

When required by applicable law, we will seek your consent for non-essential cookies. You may withdraw consent or modify your cookie preferences at any time through our cookie banner or browser settings.

Use of Personal Information

We use collected information to:

1. Deliver, manage, and improve our IT, software development, and marketing services;
2. Process transactions and communicate with clients;
3. Authenticate users and secure accounts;
4. Conduct analytics, diagnostics, and service improvements;
5. Send marketing and promotional materials (only where lawful);
6. Comply with legal obligations or respond to lawful requests; and
7. Protect our systems, data, and users from unauthorized access or misuse.

Where required by applicable law, processing activities are based on one or more lawful grounds, including contract performance, legitimate interest, legal obligation, or consent.

Data Sharing and Disclosure

Techtonym does not sell or rent personal information. We may disclose personal data only to:

1. Authorized service providers (e.g., hosting, analytics, CRM, cloud storage, payment processing) bound by confidentiality and data protection agreements;
2. Professional advisers (lawyers, accountants, auditors) under professional confidentiality obligations;
3. Regulatory or legal authorities, where disclosure is required by law, court order, or to protect Techtonym’s legal rights;
4. Affiliates or subsidiaries, where necessary for service delivery and governed by appropriate data-sharing safeguards.

All third parties receiving personal data act as “processors” or “subprocessors” under applicable data protection laws and may only process such data on Techtonym’s documented instructions.

Data Retention

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, including to comply with legal, contractual, and accounting requirements.

Retention periods vary depending on the type of data and applicable regulations (for example, Australian tax law generally requires business records to be retained for at least seven years). Once data is no longer required, it will be securely deleted or anonymized.

International Data Transfers

Because Techtonym operates globally and uses international service providers, your information may be transferred to and processed in countries outside your jurisdiction.

Where required, we implement appropriate safeguards such as:

1. Standard Contractual Clauses approved by the European Commission;
2. Adequacy decisions for compliant jurisdictions; or
3. Equivalent legal mechanisms under the Australian Privacy Act, UAE PDPL, or Saudi PDPL.

We ensure that any cross-border transfers provide a level of protection substantially equivalent to that required by applicable privacy laws.

Data Security

Techtonym employs reasonable technical and organizational measures to protect personal data from loss, misuse, or unauthorized access. Measures include encryption, access controls, network security, secure hosting, and staff confidentiality obligations.

In the event of a data breach that poses a risk of serious harm, we will promptly notify affected individuals and regulators in accordance with applicable law (e.g., GDPR or Australia’s Notifiable Data Breaches Scheme).

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

1. Access and obtain a copy of your personal information;
2. Correct inaccuracies in your personal data;
3. Request deletion (“right to be forgotten”);
4. Object to or restrict certain processing;
5. Withdraw consent where processing is based on consent;
6. Opt out of marketing communications;
7. Request data portability in a machine-readable format.

To exercise any of these rights, contact us at privacy@techtonym.com

We will verify your identity and respond within the timeframes required by applicable law.

Deletion of Personal Data

You have the right to request the deletion of your Personal Data held by Techtonym, subject to applicable legal exceptions. Under the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other relevant data protection frameworks, this right may be limited in circumstances where retention of such data is necessary to:

1. Complete a transaction or fulfil a contractual obligation;
2. Detect security incidents or protect against malicious, deceptive, or fraudulent activity;
3. Comply with a legal obligation or regulatory requirement; or
4. Preserve evidence for the establishment, exercise, or defence of legal claims.

Upon receipt of a valid deletion request, Techtonym will erase your Personal Data from our systems as soon as reasonably practicable and in accordance with applicable law. If you have questions or wish to submit a deletion request, please contact us at privacy@techtonym.com

Children’s Privacy

Our Services are not directed toward individuals under 16 years of age, and we do not knowingly collect personal data from minors. If you believe a child has provided personal data to us, please contact us immediately, and we will take appropriate steps to delete it.

Exercising Your Privacy Rights

To exercise any of your data protection rights, including access, correction, deletion, restriction, objection, or data portability, you or your duly authorized agent, must submit a request that:

1. Provides sufficient information to allow Techtonym to verify your identity (and, where applicable, the authority of your agent); and
2. Clearly describes the nature and scope of your request to enable us to evaluate and respond appropriately.

Requests that meet these criteria will be deemed “Valid Requests.” Techtonym will use Personal Data provided within a Valid Request solely for the purpose of verifying identity and processing the request. You are not required to hold an account to submit a Valid Request.

Techtonym endeavours to respond to all Valid Requests within 45 days of receipt. Where additional time is required due to the complexity or volume of requests, we will notify you in writing of the reason for the extension and expected response time. No fee will be charged for processing Valid Requests unless they are manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may apply. You will be notified in advance if any such fee is applicable. Requests may be submitted to privacy@techtonym.com

Authorized Agents

You may authorize a third party (“Authorized Agent”) to act on your behalf to exercise your privacy rights. To do so, you must provide your Authorized Agent with written authorization granting them permission to act for you. Techtonym reserves the right to request a copy of such written authorization or to verify your identity directly with you before processing any request submitted by an Authorized Agent.

Non-Discrimination Statement

Techtonym will not discriminate against you for exercising your privacy rights under applicable data protection laws, including the CCPA. Specifically, Techtonym will not:

1. Deny you access to our Services;
2. Charge you different prices or rates;
3. Provide you with a different level or quality of services.

However, Techtonym may lawfully offer different tiers or pricing structures for Services, where such differences are reasonably related to the value of Personal Data provided, in accordance with applicable privacy legislation.

Other State and Regional Privacy Rights

California Residents:

Pursuant to California Civil Code Sections 1798.83–1798.84, California residents have the right to request that Techtonym refrain from disclosing their Personal Data to third parties for such parties’ direct marketing purposes. To submit such a request, please contact privacy@techtonym.com

Nevada Residents:

Residents of Nevada may opt out of the sale of certain Personal Data to third parties who intend to license or sell such data. Techtonym does not sell Personal Data as defined under Nevada law. Nevertheless, requests related to this right may be submitted to privacy@techtonym.com with the subject line: “Nevada Do Not Sell Request.”

European Union, United Kingdom, and Middle Eastern Residents:

If you are located within the European Economic Area (EEA), United Kingdom, or a jurisdiction governed by comparable data protection laws (e.g., UAE PDPL, Saudi PDPL), you have the additional right to lodge a complaint with your local Data Protection Authority if you believe that Techtonym’s processing of your Personal Data violates applicable law.

Contacting Techtonym

Techtonym Pty Ltd is the data controller responsible for processing your Personal Data under this Privacy Policy. If you have any questions, concerns, or complaints regarding this Policy or your data rights, please contact us at: privacy@techtonym.com